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Terms & Conditions Terms & Conditions
Thank you for ordering your flowers from www.flowers.com.my. We would like to inform you that orders from this site are subject to the following terms & conditions:
  • All prices listed are in Ringgit Malaysia.
  • Items used in all arrangements are subject to their availability. When an item is not available, the closest substitute of a similar value will be used.
  • Prices quoted are not applicable for special occasions. For example, delivery around Valentine's day have different prices.
  • Filling out of the order does not mean an order has been accepted; we can only process your order upon receipt of payment.
  • Cancellation can only be done 48 hours before the time of delivery. After 48 hours, the full amount will be charged.
  • Please provide all details asked for in our order form so as to avoid unnecessary delay.
  • Please check our delivery schedule for delivery times.
  • www.flowers.com.my will not be held responsible for any delay in delivery. Please provide at least a 2 hour range for delivery. However, we will try to accommodate delivery at exact timing as far as possible.
  • All information kept by us will be strictly confidential and kept in an off-line environment and restricted access to certain staff only.
  • As our products are mostly perishable, please revert as soon as possible if there is a problem. All refund requests will be dealt on a case by case basis.
  • If there is any problem with your delivery whatsoever, please email us at order@flowers.com.my
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Phone Inquiries:
+60 (3) 7887 8080
+60 (12) 204 1318
Fax No:
+60 (3) 7806 4426
 
 
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